Consultation and design
Technology plays a vital role in our lives today… at work, at home, and at play. Our clients typically come to us with a general idea of what they are looking for, but they are not typically aware of all of their options. One of the many advantages of working with Synergy is our state of the art showroom. This allows our clients the ability to experience the different types of systems we offer and make decisions based on that experience. Carefully educating and listening to our client’s individual needs allows us to build a system that is just right for them. Let over 20 years of experience designing installing and servicing systems go to work for you. Our team knows what works and just as importantly what doesn’t work. We are constantly researching and testing the latest products so we can engineer high performance systems that are reliable and easy to use.
Good planning is absolutely crucial to the success of a project. Our unmatched preparation before installation is one of the many factors that separate us from our competition. We interact with the architect, builder, interior designer and many other trades. By taking the architectural plans a step further, we provide all the missing details needed for today’s tech savvy projects. Our detailed documentation helps make sure our team and the other trades have what they need to get the job done right.
“By failing to prepare, you are preparing to fail.”
― Benjamin Franklin
A truly successful installation requires great Project Management. Since today’s home automation systems connect to so many different systems, such as audio/video systems, climate, lighting, motorized drapery/shades, pool control, security, surveillance camera systems, gates, etc., careful coordination is required to ensure that all of the details of the project are planned in advance with the other subcontractors on your project. All Synergy projects have a dedicated project manager. This allows us to stay on top of crucial communications, make sure your project runs smooth, and meets your expectations. In fact our ability to manage projects really separates us from our competition and is the reason why many of the best builders insist their clients work with Synergy.
Installation & Programming
Great planning and preparation helps create a successful installation. In an effort to minimize the inconvenience of having contractors in your home or business, we do as much work as possible at our facility before installation. Equipment is updated and tested, racks are built and programming is done ahead of time. The pace of construction can be unpredictable and we don’t want the quality of our work to be affected by time constraints on site. Our installers and programmers are the best in the industry. We build our systems with brands we know and trust and make sure our technicians are properly trained on these systems. We give our team the tools and skills they need to succeed.
Service & Support
With Synergy you are in the hands of the industry’s elite, trained to anticipate your needs and respond to your expectations. You can take comfort in knowing that you have access to ongoing support from the industries most experienced, educated and attentive service organization. Our primary goal is to prevent the inconvenience and frustration that occurs when devices stop working. If an issue does arise, we do whatever it takes to resolve the matter promptly. In fact, Synergy keeps more products on hand than most audio video dealers in the country. If something should fail we are more likely to have the solution stocked in our warehouse.